The success of our business begins at the exact moment we build a strong and human relationship with our customers. We have commercial teams dedicated to offering an excellent service to the INDAQUA customer, through personalised and differentiating attention. Whether you are visiting our stores, making a simple phone call or receiving an invoice, these professionals 'carry' the mission of being true brand ambassadors.

Main activities

Customer relationship through face-to-face, telephone and online service

Administrative services, readings, cuts and collections

Management of customer complaints and debt process

Issuance and distribution of invoices for environmental services

Debt process management (collection)

Implementation of commercial procedures

Analysis of activity indicators (readings, consumption, customers, collections, complaints, waiting times, service time) according to results

Role profile (some examples)

Customer Service Director (commercial)

Service, billing or collection coordinator

Administrative assistant (store service)

Billing or collection administrative assistant

Reader / Distributor

Chat with us
Cookies settings

INDAQUA SA may use cookies to store your login data, collect statistics to optimize the functionality of the website and to carry out marketing actions based on your interests

These allow you to browse the website and are automatically enabled.
These cookies allow us to analyse the use of the website so that we can measure and improve its performance.
They allow you to be in contact with your social network, share content, send and disseminate comments.

Necessary cookies They allow you to customize the commercial offers presented to you, according to your interests. They can be own or third-party cookies. We warn you that even if you do not accept these cookies, you will receive commercial offers that don't match your preferences.

Funcional Cookies They offer a more personalised and complete experience, allow you to save preferences, show you content relevant to your taste and send you the alerts you have requested.

Advertising Cookies They allow you to be in contact with your social network, share content, send and disseminate comments.

Submeter Preferências