Strategic Vision
MISSION
To deliver drinking waterand wastewater treatment with quality, efficiency, and precision in the regions in which we operate.
To develop our knowledge, skills and effectiveness in the services we provide, adding value to Customers, the Community, the Environment, Employees and Shareholders.
STRATEGIC PRINCIPLES
Adding value through continuous process optimisation
Customer orientation to ensure continuous improvement in satisfaction
Ensuring the confidentiality, integrity, and availability of information
Successful, competent, and committed employees
Ensuring continuity and quality service
Respect for natural resources (continuous minimisation of consumption and pollution)
Rigour and reliability through compliance with legal and other requirements
Identify, assess, prevent, control and be prepared for risks and impacts
VALUES
Leadership
Leading is part of the responsibility and duty we take on to advance and spread our vision
Integrity and trust
To operate consistently, clearly, and openly
Excellence
To continuously work to reach our potential
Responsibility
To permanently analyse our actions and take responsibility for the results
Innovation
Innovation is the basis of our business success. We turn ideas and technology into solutions
Eco-efficiency
To seize every opportunity to improve the relationship between the value created and the resources used
